Decision #87/10 - Type: Workers Compensation

Preamble

The worker is appealing a decision made by Review Office of the Workers Compensation Board ("WCB") that denied entitlement to financial assistance to install a bathroom in the basement of his home. The worker argued that the need for a second bathroom in his home would minimize the effects of his compensable injury and would enable him to make choices about the level of interaction he had in the home. An appeal was filed with the Appeal Commission through the Worker Advisor Office and a hearing to consider the matter was held on September 1, 2010.

Issue

Whether or not there is entitlement to financial assistance to install a basement bathroom.

Decision

That there is entitlement to financial assistance to install a basement bathroom.

Decision: Unanimous

Background

On June 4, 1991, the worker suffered a head injury in a work related accident. His claim for compensation was accepted and the worker was granted a 36% Permanent Partial Disability ("PPD") award for a seizure disorder and chronic brain syndrome class II (impairment of cognitive functions such as memory, attention and concentration). The worker is considered to be permanently unemployable due to his compensable brain injury. In January 2008, a WCB vocational rehabilitation consultant recommended an assessment to determine the worker's long term care needs.

Following a "Home/Vehicle Committee Meeting" held on February 26, 2008, the following information was documented:

"…[the worker] has no mobility issues or accessibility issues. However, he does have occasional uncontrollable rages. He predominantly lives in the basement of his house and leads a nocturnal lifestyle that could disturb his family member's sleep.

The basement has a finished recreational room with TV and other recreational room facilities. The other basement rooms are finished with wall paneling. The laundry area has a concrete floor.

There are no bathroom facilities in the basement so [the worker] uses the sewer drain when he needs to void. He and his wife have requested WCB's assistance to build a downstairs bathroom with a sink, toilet, shower or bathtub in an 8 x 8 room.

[The WCB vocational rehabilitation consultant] has estimated that to install a sink, toilet, tub and/or shower in the basement will cost approx. $8,000.00. This is likely a low estimate because the under-floor drain system would need to be modified for additional drainage.

The Home/Vehicle committee has declined the request for financial assistance to create a bathroom in the basement because although [the worker's] head injury is permanent in nature he is able to access all portions of his residence and there are no physical barriers for him to perform basic functions/tasks."

On March 28, 2008, the vocational rehabilitation consultant documented a discussion he had with the worker's wife concerning the struggles she was experiencing with caring for her husband in relation to his compensable injury (temperament and outburst issues). She indicated that her husband's trips to the bathroom on the main floor had become very stressful for her. The VRC stated, "…The immediate need she feels is to decrease her confrontations with [the worker]. These arise mostly over him urinating in the basement sewer that she must clean daily and the constant fights arising from him coming upstairs in the middle of the night to use the bathroom. She is committed to getting a basic bathroom put in the basement and is asking for help/support from the WCB to do this…the request is not within the norm for renovation requests for mobility/access reasons. The need however is as great for the purpose of providing [the worker] a facility of his own as he has essentially relocated himself into the basement of the home to enable everyone to get along as best they can. This is not complete given his need to use the facilities upstairs and [the wife's] role in cleaning/caring for his needs." The VRC added that he received two quotes for putting a bathroom in the basement. As the costs were beyond his authority level for goods and services, the case was forwarded to a director for approval/authorization. He noted that the director denied the request based on lack of mobility limitations warranting the renovation.

On October 7, 2008, the WCB provided the worker with a $7,000.00 cash advance (effectively, a repayable loan) to complete the bathroom renovation and it was agreed that $100.00 bi-weekly would be deducted from the worker's WCB benefits.

On November 18, 2009, a worker advisor acting on the worker's behalf, appealed the WCB's decision of October 7, 2008 to Review Office. She contended that the barriers faced by the worker were not of a physical nature but rather a psychological one. She asked Review Office to consider section B.2 of Policy 44.120.30, Support for Daily Living, which stated:

Where unique circumstances arise, the worker may be eligible for additional or alternative support services or products as authorized by a WCB Director in accordance with the financial authority levels established by the WCB.

The worker advisor stated that the above policy section anticipated the need to extend eligibility where warranted and would permit the WCB to approve home modifications in the worker's case.

On December 3, 2009, Review Office denied the appeal stating there was no entitlement to financial assistance to install a basement bathroom. Review Office concluded that the worker's primary need to install a second bathroom in the home was to reduce the interaction and resulting conflict between him and his spouse. It stated that granting the worker's request for financial assistance for these reasons were not within the provisions of legislation. On January 18, 2010, the worker advisor appealed Review Office's decision to the Appeal Commission and an oral hearing was arranged.

Reasons

Applicable Legislation

The Appeal Commission and its panels are bound by The Workers Compensation Act (the “Act”), regulations and policies of the Board of Directors.

When a worker suffers personal injury by accident arising out of and in the course of employment, compensation is payable to the worker pursuant to subsection 4(1) of the Act. As the worker's accident occurred in 1991, his claim is governed by the provisions of the Act which were in place at that time.

According to the terms of the 1991Act, medical aid payments for expenses such as home renovations are payable under subsection 27(20) which provides as follows:

Measures for rehabilitation

27(20) To aid in getting injured workers back to work and to assist in reducing or removing any handicap resulting from their injuries, the board may take such measures and make such expenditures from the accident fund as it deems necessary or expedient.

WCB Policy 44.120.30, Support for Daily Living (the "Policy") provides guidance regarding the WCB's approach to supporting workers' participation in daily workplace and personal activities after an accident. The Policy states: "The purpose is to assist, and to allow, workers to be as independent as possible. This policy recognizes that after an injury, workers can experience additional costs to obtain assistance in performing the day to day tasks of living and may also require additional devices or products."

Worker’s Position

The worker was represented by a worker advisor at the appeal and participated in the hearing with the assistance of an interpreter. The worker's spouse also provided testimony at the hearing. It was submitted to the panel that there was authority to grant the worker's request for financial assistance for installing a bathroom in his basement under section 27(20) of the Act. The worker also asked the panel to consider the provisions of the Policy, and specifically under section B.2 of the Policy which dealt with unique circumstances, section F which dealt with the WCB's responsibility for home modifications, and section C as a respite issue for the worker's spouse, who is recognized by the WCB as the worker's personal care assistant.

It was submitted that the worker had suffered a severe head injury in the 1991 workplace accident which affected his thought processes and memory and, caused as well what has been described as intense and uncontrollable anger, combined with extremely low tolerance to noise and other stimuli. Despite the fact that the WCB declined to pay for the renovations, the worker had proceeded with the construction. It was submitted that the installation of the basement bathroom was beneficial for the worker in that it created a space where his anger could be held at bay and where the worker had opportunity for solitude and quiet for as long as he felt he needed it. The creation of a complete self-contained space in his home assisted the worker in controlling the anger. The installation of the second bathroom also provided the worker's spouse with a more worthwhile and sustainable form of respite than she would obtain from the more common forms of respite typically offered to personal family care attendants. Finally, it was also argued that the circumstances of the worker's case were unique and that there was authority under the Policy to accept responsibility for benefits in exceptional circumstances.

Analysis

In order to find that the WCB is responsible for home renovations, the panel must find that the worker’s compensable injuries created the need for reasonable modifications to his house. We are able to make that finding.

The panel is receptive to both aspects of the argument put forward on behalf of the worker. We agree that given the nature of the head injury suffered by the worker and the uncontrollable fits of rage he now experiences as a direct result of the injury, it is reasonable to provide him with a self-contained area in his home where he can isolate himself as the need arises. Evidence given by the worker and his wife at the hearing was that the episodes experienced by the worker were similar to seizures, in the sense that once triggered, the worker was unable to control his actions and he would often have no memory after the fact of what had occurred. Unfortunately, the trigger and the target of the anger would usually be the worker's wife and she would bear the brunt of his anger. After the worker "snapped out of it", he would feel badly about his actions. He never had any issues with anger prior to his workplace injury. The worker's testimony was that it was just easier for him to keep himself away from other people and stay by himself in the basement, where there were no triggers.

The panel accepts that the provision of the basement bathroom reduces the effects of the worker's head injury by allowing him to minimize contact with his spouse, when necessary, and thereby avoid having the outbursts. The evidence at the hearing was that since the basement bathroom was installed, the number of anger episodes experienced by the worker has gone down and the level of stress in the house has improved. The worker and his wife both felt that their lives were better now that they had more control over their periods of contact. They may still eat meals together and choose to spend some limited time in each other's company, but for a majority of the time, they could avoid contact completely. The basement bathroom gave the worker the ability to fully control his environment.

The panel also agrees with the assertion that construction of the basement bathroom provides some much needed respite for the worker's spouse. The panel notes that the WCB had concerns for some time over the wife's inability or disinclination to avail herself of respite services and the potential impact on her. The worker and his wife had already recognized that avoiding each other reduced the conflict and so the worker had taken to using a basement sewer drain in the basement to relieve himself. This resulted in the wife having to spend extra time and effort on almost a daily basis to clean the area. This would be in addition to all the other personal care services which the worker's wife provided to him. It is notable that the worker's wife not only assumed all of the tasks associated with maintaining the household and taking care of the worker's personal needs, but she also held a full time job outside of the home. Oftentimes, her sleep would be disrupted during the night when the worker would come upstairs to use the washroom. She described the worker's footsteps as being heavy, and she would always awaken when he used the bathroom, which was located right next to her bedroom. The wife's evidence was that since installation of the bathroom, their daily contact has been cut down by one or two hours. She stated that the basement bathroom has definitely helped her as now she did not have the extra cleaning work and she was able to sleep more during the nights.

Although the worker advisor referred the panel to specific provisions of the Policy which deal with home modifications (section F) and respite for personal care attendants (section C), we do not feel that either section directly addresses the situation before us. Nevertheless, we do still believe that the provision of the basement bathroom falls within the spirit and intent of the Policy, which is to help injured workers live with the effects of their injuries. We therefore rely on section B of the Policy to provide authority for the financial assistance sought by the worker, which provides as follows:

B. Eligibility

1. Method

In each case, the WCB examines all the evidence about the worker's injury in order to determine whether the worker, in the WCB's opinion, reasonably needs the support, service or product.

2. Exceptional cases:

Where unique circumstances arise, the worker may be eligible for additional or alternative support services or products as authorized by a WCB Director in accordance with the financial authority levels established by the WCB.

In the panel's opinion, these are unique circumstances which warrant the provision of additional support services in the form of basement renovations.

For the foregoing reasons, the panel therefore finds that the worker is entitled to financial assistance for the costs he has incurred with respect to the installation of a bathroom in the basement of his residence. The worker's appeal is allowed.

Panel Members

L. Choy, Presiding Officer
A. Finkel, Commissioner
P. Walker, Commissioner

Recording Secretary, B. Kosc

L. Choy - Presiding Officer

Signed at Winnipeg this 13th day of September, 2010

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